Useful Contacts

NHS England

Tel: 0300 311 22 33 (Monday to Friday 8am to 6pm, excluding bank holidays)

Email: england.contactus@nhs.net

Health Service Ombudsman

Tel: 0345 015 4033 (open 8.30am to 5.30pm, Monday to Friday)

Email: phso.enquiries@ombudsman.org.uk

www.ombudsman.org.uk

Care Quality Commission

Tel: 03000 616161

www.cqc.org.uk

Monitor

Tel: 020 3747 0000

Email: enquiries@monitor.gov.uk

www.monitor-nhsft.govuk

N-Compass Advocacy Service

Tel: 03450 138 208

Text: 07535 604 542

Email: advocacy@ncompassnorthwest.co.uk

NHS Fylde and Wyre CCG Customer Care Team

Freephone: 0800 032 2424

Telephone: 01772 777952

Textphone: 01772 227005

Email: customer.care@lancashirecsu.nhs.uk

Blackpool Teaching Hospitals NHS Foundation Trust/Lancashire Care NHS Trust Patient Relations Team

Tel: 01253 655589/655588

Email: patient.relations@bfwhospitals.nhs.uk

www.bfwh.nhs.uk/contact/pals.asp

Healthwatch Lancashire

Tel: 0300 303 8811

Email: info@healthwatchlancashire.co.uk

www.healthwatchlancashire.co.uk

NHS111

NHS111 is a free service, available seven days a week, 24 hours a day. When you dial 111 you will be directed to the best local service for you.

Pharmacy

To find your nearest local pharmacy, visit www.nhs.uk or text ‘pharmacy’ to 64746.

GP or dentist

If you need to see a dentist outside of normal dental surgery hours or are not currently registered with a dentist, please contact the Dental Access Service on 01253 306378.

GP-led Walk-in Centre (no appointment needed)

Whitegate Drive, Blackpool, FY3 9ES

Telephone: 01253 953953

Open 8am–8pm, 7 days a week

Same-day Health Centre (appointment needed)

Dock Street, Fleetwood, FY7 6HP

Telephone: Dial 111 and ask for Same-day Health Centre

Open 8am–10pm, 7 days a week